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RESOLVED
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Asked on April 18, 2016 5:11 pm
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Make sure you have uninstalled your free trial if you had one (either from your “Start” menu by clicking on “Uninstall” or in your computer’s Control Panel menu “uninstall programs”)

Also make sure that your computer doesn’t launch any Windows update whilst installing your software. If you need to do an update, you can visit http://www.update.microsoft.com to be sure!

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Answered on April 18, 2016 5:15 pm